Question 1

Not a Natural Born Leader? The 5 Leadership Traits That Can Be Learned & Enhanced!

Accepted Answer

Target Audience: assistant managers, new and experienced managers, regionals, executives
Length: 60-90 minutes or 3-hour half-day session 
Want to grow your skills to be more effective as a leader? Great news! You can become one by mastering skills and ulitizing the top traits of successful leaders. Join Amy to learn the most common characteristics and actions to build relationships to inspire a positive change empowering teams to exceed goals with focus on integrity, communication, providing feedback, keep all accountable and how to support each team member effectively. 
Objectives:
Develop the mindset and confidence of a true leader
Dig into the traits and how to apply daily to motivate and support team to succeed
Learn ideal responses and techniques to common scenarios and situations

Question 2

Accountability: The Secret Sauce To Leading Highly Productive & Successful Teams

Accepted Answer

Target Audience:  Managers, Leaders and Executives
Length: 60-90 minutes or 3-hour half-day session 
Today’s market is full of demands, deadlines, and a fading vision to inspire teams being asked to do more with less.  What are leaders to do? Breathe and reset! Learn from Amy to adjust your leadership approach with a higher accountability culture resulting in resourceful and productive teams with a greater sense of accomplishment. It starts with you!  Commit by “owning” the path to being the “example” of personal responsibility to keep promises, exceed goals, and complete projects. Don’t miss this insight to be an effective communicator, coach, and caring leader who inspires commitment, and ownership and holds all accountable. 
Objectives:  
Understand the importance and benefits of an accountability culture 
Best practices for setting clear expectations and goals to ensure accountability
Gain the framework for effective feedback resulting in team growth and maintaining trust

Question 3

Master Boundaries: The Art of Saying No

Accepted Answer

Target Audience: All
Length: 60-90 minutes or 90 minute program + workshop combo

Living life with boundaries will protect time, energy and joy resulting in increased happiness, productivity and resilience. However the reality is many are timid to set boundaries with the feared perception that they will be seen as less committed to their role or responsibilities. Ironically the opposite is true, as research shows, people who work hard and maintain boundaries are more respected and achieve higher results. Amy will share the best practices to develop priorities and then how to establish boundaries resulting in enhanced productivity as well as ample time to disconnect to recharge allowing time for self care. Learn how to “tame the people pleaser” and the art of saying “no” by offering alternative solutions creating a win-win situation for all.

Attendees Will Takeaway The Following: 
-How to determine top priorities in both life and work
-Learn the varying types of boundaries and how to get to know “your” boundaries
-Discover “what to do” and ideal responses to set and maintain boundaries

Question 4

Resiliency: Boost Your Ability To Bounce Back, Grow & Thrive

Accepted Answer

Target Audience:  General Audience
Length: 60-90 minutes or 90 minute program + workshop combo

We all have been through a lot of over the past few years during the pandemic. The high level of stress and struggle is real with rising customer demands, vast unknowns, and an ever-changing landscape has had a negative effect on mental health and overall well being. Learn from Amy how to recharge your batteries to ultimately be well while at work as well as off the clock.

Attendees Will Takeaway The Following:
-Understand the importance of mental health and wellness to you, your team and your company 
-Gain 5 proven ways to increase your “bounce back” and increase resiliency 
-Learn practical tips to become a healthier and real life strategies that provide immediate relief
-Discover long term strategy to maintain and protect wellness professionally as well as personally

Question 5

Five Ways to Create A More Caring & Mentally Healthy Workplace

Accepted Answer

Target Audience: Managers, Leaders and Executives
Length: 60-90 minutes or 90 minute program + workshop combo
 
In a world where one in five Americans has a mental illness, it's important for leaders to take action. Mental illness and substance abuse issues cost employers over $80 billion each year.  Absenteeism, reduced productivity, and increased health care costs are just a few of the ways mental health issues cost employers money. Clearly, a healthy workplace won't prevent or reduce ALL mental health problems however why not take steps to help employees build mental strength so they can stay as healthy as possible? Amy will share 5 strategies you can apply right away to create a more caring and mentally healthy workplace today. 
 
Attendees Will Takeaway The Following: 
 
-How to promote a work/life balance and a priority of wellness
-Encourage openness about mental health and supportive dialogue at work
-Tools and resources to reduce the stigma

Question 6

Wellbeing: Leadership Edition, How to Respond Support & Care For Today’s Teams"

Accepted Answer

Target Audience:  Managers, Leaders and Executives
Length: 60-90 minutes or 90 minute program + workshop combo
 
One in four adults experience mental illness each year ranging from severe anxiety to depression. Odds are that a team member will need specific support and guidance from their leaders. This session will help leaders to understand the need to create awareness about mental illness at work and how to recognize the warning signs of these conditions. Amy will share ways to ask about employee’s wellbeing with empathy and establish effective ways to support team members building a culture of caring.
Attendees Will Takeaway The Following: 
-How to build a culture of caring 
-Why should leaders care
-Build a better work environment
-Signs of emotional health issues 
-Recognize opportunities for intervention 
-Scenarios & Ideal Responses
-Managing The Conversation
-Simple Steps: Notice. Ask. Listen. Act. 
Resources and References

Question 7

Apathy To Empathy: 4 Methods To Cure  Fatigue And Bring The  Compassion Back

Accepted Answer

Target Audience: General 
Length: 60-90 minutes or 90 minute program + workshop combo
 
Meeting the needs of our customers is very rewarding however it can also be stressful, demanding and emotionally draining. The “cost of caring” can lead to negativity at work, loss of enjoyment, depression, and other stress-related illnesses. The most insidious aspect of compassion fatigue is that it attacks the very core of what brought many us into this industry- wanting to help people and our compassion for others. This fatigue is an occupational hazard for nearly everyone in the role of customer care to varying degrees. Let’s move from apathy to tap into our empathy superpowers to combat compassion fatigue and recover, bouncing back stronger than ever ready to serve and assist our customers.
Attendees Will Takeaway The Following: 
 
-Apathy: How To Be Aware of It and Work Against It
-Symptoms: Red Flags To Be Aware Of 
-Top Methods To Manage Distress & Recover
-Empower Your Empathy 
-Examples of Empathy in Action 
-Long Term Strategy To Keep Compassion Alive
-Everyday Ideas To Make It Work

Question 8

Five Ways to Combat Compassion Fatigue and Empower Your Empathy

Accepted Answer

Target Audience:  General 
Length: 60-90 minutes or 60 minute program + workshop combo
 
Meeting the needs of our customers is very rewarding however it can also be stressful, demanding and emotionally draining. The “cost of caring” can lead to negativity at work, loss of enjoyment, depression, and other stress related illnesses. Let’s shift from apathy and tap into our empathy superpowers to combat compassion fatigue and recover, bouncing back stronger than ever ready to serve and assist our customers.   
 
Attendees Will Takeaway The Following: 
 
-Compassion Fatigue: Defined  
-Apathy: How To Be Aware of It and Work Against It 
-Symptoms: Red Flags To Be Aware Of  
-Top Methods To Manage Fatigue & Recover 
-Empower Your Empathy 
-Specific Examples of Empathy In Action
-Everyday Ideas To Make It Work

Question 9

Play To Your Team’s Strengths: Adapt Your Leadership Style To Bring Out The Best in All

Accepted Answer

Target Audience:  Managers, Leaders and Executives
Length: 60-90 minutes or 90 minute program + workshop combo
 
Today leaders are challenged to manage multi-generations with varying perspectives and a range of experience levels. Each employee is unique as their fingerprint so should the manner in which they are engaged and motivated. When leaders adapt their style it will increase productivity, engagement and overall happiness at work. Altering your approach and the manner in which you communicate may seem challenging however once their “skill and will” are determined you can then empower each team member daily to max effect and results. 
Attendees Will Take Away The Following: 
-Learn how to identify team strengths and top talents (versus weaknesses) 
-Strategies of how best to apply these skills in their work
-Discover how to adapt leadership style in communication, motivating and assigning tasks
-Gain specific examples of how to adjust management approach and techniques

Question 10

Be A Coach Not The Boss: The Method To Support, Challenge & Lead Your Team Effectively"

Accepted Answer

Target Audience:  Managers, Leaders and Executives
Length: 60-90 minutes or 90 minute program + workshop combo
 
Today’s team do not want to be “bossed around” but rather prefer to be coached with clear expectations, fair performance management and frequent customized communication from their coach. Learn from the ultimate coach’s playbook to increase team member’s accountability and ownership to exceed goals every time!
 
Attendees Will Takeaway The Following: 
 
-Coaching vs. Bossing: Defined & Differences 
-Benefits of Coaching
-The Essentials in Performance Management 
-The 5 C’s of Accountability
-Varying Methods to Communicate to Maximize Results

Question 11

Why So Crazy Busy? Get Productive In A Distracted & Dysfunctional World

Accepted Answer

Target Audience:  Managers, Leaders and Executives
Length: 60-90 minutes or 90 minute program + workshop combo
 
Are you too busy?  New norms indicate you should be, and you let people know in a proud yet exasperated tone, (accentuated by crazy eyes.)  If you’re “insanely busy” you’re important and getting stuff done. Really? When did “crazy busy” become the success standard? We’re letting screens strangle our souls focusing more on pushing paper than pushing people to greater heights. We multitask, please owners and put out fires…but are we productive? Want to get back to improved productivity through maximizing priorities and fill your time with meaningful purpose? This session is for you.
 
Attendees Will Takeaway The Following: 
-Understand the cult of “busy-ness"
-How to take ownership of your role in fueling the frenzy
-Know how to determine priorities and set boundaries  
-Discover steps to manage people through a culture of trust, find personal happiness and improve engagement

Question 12

Us vs. Them Mentality: Bridge The Gap Between Team Member To Work Together As One

Accepted Answer

Target Audience: Managers, Leaders and Executives
Length: 60-90 minutes or 90 minute program + workshop combo
 
The ideal teamwork scenario is people coming together using their individual skills, ideas and support to achieve a common goal. Why is this shared vision and cooperation so difficult to achieve with the office and maintenance team?
Discover solutions to this common onsite challenge along with proven ideas to succeed together. Amy will reveal the importance and secrets of effective communication, mutual respect and role appreciation. Learn how to bridge the most common “gaps” and methods to unify as a team. You will leave this program with the tools to unite and motivate your team with clear steps to succeed.
 
Attendees Will Takeaway The Following: 
 
-How to amp up team engagement and strengthen relationships 
-The secrets to unite as a team and maintain success
-Tips to enhance team communication and motivation

Question 13

Want The A-team? Shift From Dysfunction To Fabulous – Fast!

Accepted Answer

Target Audience: General
Length: 60-90 minutes or 90 minute program + workshop combo
 
Attendees Will Takeaway The Following: 
 
During busy days on-site it is easy to get distracted from the importance of a community’s best resource -- An efficient and gifted team. Come learn the keys to build and maintain a high performing management, leasing and service team.
 
Shift from dysfunction to fabulous by understanding each other’s roles and responsibilities to begin an improved relationship with fellow colleagues. You will gain knowledge to enhance communication, leadership, support and how to maximize each person’s talents. Don’t miss this interactive opportunity to bridge the gap by bringing all office, leasing and service teams together to create and strengthen the bond for on-going success!
 
Learning Points:
 
-Roles & Responsibilities 
-Leadership Set The Tone
-United By Goal & Purpose
-SpeakThe Same Language: Keys To Team Communication
-Tips to Improve Team Productivity 
-Support & Appreciation
-On-Going Success Plan

Question 14

Work In Progress: Being Content To Achieve Progress Not Perfection

Accepted Answer

Target Audience: General
Length: 60-90 minutes 
 
Being a work in progress is a wonderful thing for it means you are never “finished”. Every day we all have the opportunity to improve and become someone better than who you were yesterday. Striving for progress allows you to be more comfortable with making a mistake and accepting yourself for who you are. Let go of the silly concept called “perfection” and allow yourself to be a work in progress. Be proud to make mistakes, learn from them and keep moving forward to make positive progress to being the best you possible. Amy will give you the roadmap and daily disciplines to get you started on your journey to become your best self.
 
Attendees Will Takeaway The Following: 
 
-Mythbuster on Achieving Perfection
-The Downside to Being an Overachiever
-Steps to Move Toward Achieving your Best Self
-Learning from Flops & Failures 
-Daily Disciplines To Get There

Question 15

Hope: The Small But Mighty Building Block for Success

Accepted Answer

Target Audience: General 
Length: 45-60 minutes or 90 minute program + workshop combo
 
In a busy world surrounded by many demands, distractions and uncertainties there remains a strong and encouraging voice within each of us, Hope. Why not tap into that strength, inspiration and an inner power to drive your personal and professional life in a positive way? Did you know that a strong sense of hope is a leading factor to mental wellbeing, academic success and productivity? And hopeful salespeople exceed sales quotas time and time again? Let’s learn how to apply hope to achieve goals, envision and plan a way to success and get inspired to act daily with an optimistic and hopeful manner. As Christopher Reeves says, “Once you choose hope - Anything is possible.”
Attendees Will Take Away The Following:
-Gain specific strategies to identify what you want to achieve & how to reach goals.
-How to lean into hope to be resilient to push through tough times, be more productive & help others 
-Discover the ability to initiate & sustain the motivation to maximize these strategies.

keynotes & workshops

Finding the right speaker is critical to the bottom line success of an event. Amy Kosnikowski Dilisio bring over 30+ years of inspiring and motivational education to small and large businesses nationwide.

Not a Natural Born Leader? The 5 Leadership Traits That Can Be Learned & Enhanced!

Accountability: The Secret Sauce To Leading Highly Productive & Successful Teams

Master Boundaries: The Art of Saying No

Resiliency: Boost Your Ability To Bounce Back, Grow & Thrive

Five Ways to Create A More Caring & Mentally Healthy Workplace

Wellbeing: Leadership Edition, How to Respond Support & Care For Today’s Teams"

Apathy To Empathy: 4 Methods To Cure Fatigue And Bring The Compassion Back

Five Ways to Combat Compassion Fatigue and Empower Your Empathy

Play To Your Team’s Strengths: Adapt Your Leadership Style To Bring Out The Best in All

Be A Coach Not The Boss: The Method To Support, Challenge & Lead Your Team Effectively"

Why So Crazy Busy? Get Productive In A Distracted & Dysfunctional World

Us vs. Them Mentality: Bridge The Gap Between Team Member To Work Together As One

Want The A-team? Shift From Dysfunction To Fabulous – Fast!

Work In Progress: Being Content To Achieve Progress Not Perfection

Hope: The Small But Mighty Building Block for Success

keynotes & workshops

Finding the right speaker is critical to the bottom line success of an event. Amy Kosnikowski Dilisio bring over 30+ years of inspiring and motivational education to small and large businesses nationwide.

Not a Natural Born Leader? The 5 Leadership Traits That Can Be Learned & Enhanced!

Accountability: The Secret Sauce To Leading Highly Productive & Successful Teams

Master Boundaries: The Art of Saying No

Resiliency: Boost Your Ability To Bounce Back, Grow & Thrive

Five Ways to Create A More Caring &amp; Mentally Healthy Workplace

Wellbeing: Leadership Edition, How to Respond Support &amp; Care For Today’s Teams"

Apathy To Empathy: 4 Methods To Cure Fatigue And Bring The Compassion Back

Five Ways to Combat Compassion Fatigue and Empower Your Empathy

Play To Your Team’s Strengths: Adapt Your Leadership Style To Bring Out The Best in All

Be A Coach Not The Boss: The Method To Support, Challenge &amp; Lead Your Team Effectively"

Why So Crazy Busy? Get Productive In A Distracted & Dysfunctional World

Us vs. Them Mentality: Bridge The Gap Between Team Member To Work Together As One

Want The A-team? Shift From Dysfunction To Fabulous – Fast!

Work In Progress: Being Content To Achieve Progress Not Perfection

Hope: The Small But Mighty Building Block for Success

Five Ways to Create A More Caring & Mentally Healthy Workplace

Wellbeing: Leadership Edition, How to Respond Support & Care For Today’s Teams"

Be A Coach Not The Boss: The Method To Support, Challenge & Lead Your Team Effectively"