keynotes & workshops

Target Audience: Assistant managers, new and experienced managers, regionals, executivesLength: 60-90 minutes or a 3-hour half-day session Feedback doesn’t have to hurt—it should help people grow. Learn how to turn feedback into a powerful opportunity to connect, build trust, and strengthen performance. Amy will share practical strategies for delivering specific, honest, and actionable feedback with both directness and care. Through real-world scenarios, attendees will tackle common feedback challenges and learn how to turn difficult conversations into opportunities for growth, ownership, and accountability. Fear feedback no more!Session Objectives: -Solutions to why feedback is challenging-Learn how to give and receive feedback productively-Gain the essentials to create a culture of giving, getting & encouraging team feedback

Target Audience: Assistant managers, new and experienced managers, regionals, executivesLength: 60-90 minutes or a 3-hour half-day session Want to grow your skills to be more effective as a leader? Great news! You can by mastering key skills and using the top traits of successful leaders. Join Amy to learn the most common characteristics and actions for building relationships that inspire positive change, empowering teams to exceed goals with integrity, clear communication, constructive feedback, accountability, and effective support for each team member. Session Objectives: -Develop the mindset and confidence of a true leader-Gain insight into the top traits and how to apply them daily to motivate and support the team-Learn ideal responses and techniques to everyday scenarios and situations

Target Audience:  Managers, Leaders, and ExecutivesToday’s teams don't want to be “bossed around”; they prefer coaching with clear expectations, fair performance management, and frequent feedback. Learn from the ultimate coach’s playbook to increase team members’ accountability and ownership to exceed goals every time!Session Objectives: -Coaching vs. Bossing: Definition & differences -Benefits of coaching & the playbook to get you there-Key essential guiding questions to grow & develop team members-Varying methods to communicate to maximize results

Target Audience:  Managers, Leaders, and ExecutivesLength: 60-90 minutes or a 3-hour half-day session Today’s market is full of demands, deadlines, and a fading vision to inspire teams to do more with less.  What are leaders to do? Breathe and reset! Learn from Amy how to adjust your leadership approach to foster greater accountability, resulting in more resourceful, productive teams with a stronger sense of accomplishment.  Learn how to “own” the path to being the “example” of personal responsibility to keep promises, exceed goals, and complete projects. Don’t miss this insight into being an effective communicator, coach, and caring leader to inspire commitment, ownership, and accountability. Learning Objectives:-Understand the importance and benefits of an accountability culture -Best practices for setting clear expectations and goals to ensure accountability-Gain the framework for effective feedback, resulting in team growth and maintaining trust

Target Audience:  Managers, Leaders, and ExecutivesToday, leaders must manage multiple generations with different perspectives and experience levels. Each employee is as unique as their fingerprint, so their engagement and motivation should be too. When leaders adapt their style, it will increase productivity, engagement, and overall happiness at work. Altering your approach and communication may seem challenging; however, once you identify each person's “skill and will,” you can empower them daily to maximize impact and results. Learning Objectives:-Learn how to identify team strengths and top talents (versus weaknesses) -Strategies for how best to apply these skills in their work-Discover how to adapt leadership style in communication, motivating, and assigning tasks-Gain specific examples of how to adjust management approaches and techniques

Target Audience:  General AudienceEvery day, we give a lot of ourselves, which can lead to high stress. Rising customer demands, vast unknowns, and an ever-changing landscape can be harmful to mental health as well as your overall well-being. Learn from Amy top strategies for resilience and how to recharge outside of work so you can be your best self every day.Session Objectives: -Understand the importance of mental health and wellness-Gain five proven ways to increase your “bounce back” and increase resiliency -Discover a long-term strategy to maintain and protect wellness professionally as well as personally

Target Audience:  Leasing professionals, supplier partners, service team, managers, and executivesLength: 60-90 minutes or a 3-hour half-day session Feeling burned out and drained from stressful days and demanding customers? The first step to regaining the desire to serve is awareness that your compassion “bucket” is empty. The “cost of caring,” also known as compassion fatigue, can lead to negativity at work, a loss of enjoyment, and depression. Move from apathy to empathy and bounce back stronger than ever. Amy will share the top strategies to help you get back on track and build a new, caring outlook.Learning Objectives:-Create awareness of compassion fatigue and its effect on career and overall health-Discard the stigma of self-compassion and embrace an ongoing self-care plan to recharge compassion -Develop a game plan packed with ready-to-implement techniques to enhance empathy and overall happiness

Target Audience:  General AudienceAre you too busy?  New norms indicate you should be.  If you’re “insanely busy,” you’re important, in high demand, and getting stuff done. Really? When did “crazy busy” become the standard for success? We multitask, please owners, and put out fires…but are we productive? Want to get back to improved productivity, sharper focus, and fill your time with meaningful purpose? This session is for you!Session Objectives: -Understand the trend of “busyness” & why we falsely think it is more effective-How to take ownership of your role in fueling the frenzy-Know how to determine priorities & set boundaries to be more productive

Target Audience:  Managers, leaders, and executivesOne in four adults experiences mental illness each year, ranging from severe anxiety to depression. A team member will likely require specific support and guidance from their leaders and colleagues. This session will help you understand the need to create awareness about mental illness at work and how to recognize the warning signs of these conditions. Amy will share strategies for asking about employees’ well-being with empathy and establish effective ways to support team members in building a culture of care.Session Objectives: -How to build a culture of caring & a better work environment-Signs of emotional health issues and recognizing opportunities for intervention -Managing the conversation: Scenarios & ideal responses

Target Audience:  Leasing professionals, service team, property managers, supplier partners, and executivesThe ideal teamwork scenario involves people coming together to leverage their skills, ideas, and support to achieve a common goal. Why is this shared vision and cooperation so challenging to achieve with the office and maintenance team? Discover solutions to this common on-site challenge, along with proven ideas for succeeding together. Amy will reveal the importance and secrets of effective communication, mutual respect, and valuing each role. Learn how to bridge the most common “gaps” and methods to unify as a team. You will leave this program with the tools to unite and motivate your team, along with clear steps to help them succeed.Session Objectives: -How to enhance team engagement & strengthen relationships -The secrets to uniting as a team and maintaining success-Tips to enhance team communication & motivation

Target Audience: GeneralLength: 60-90 minutes Being a work in progress is wonderful, because it means you are never “finished.” Every day, we all have the opportunity to improve and become someone better than we were yesterday. Striving for progress helps you feel more comfortable making mistakes and accepting yourself for who you are. Let go of the silly concept called “perfection” and allow yourself to be a work in progress. Be proud to make mistakes, learn from them, and keep moving forward to make positive progress toward being the best you possibly can. Amy will give you the roadmap and daily disciplines to get you started on your journey to become your best self. Attendees Will Take Away The Following: -Mythbuster on Achieving Perfection-The Downside to Being an Overachiever-Steps to Move Toward Achieving Your Best Self-Learning from Flops & Failures -Daily Disciplines To Get There

Target Audience: Managers, Leaders, and ExecutivesLength: 60-90 minutes or 90-minute program + workshop combo In a world where one in five Americans has a mental illness, it's important for leaders to take action. Mental illness and substance abuse issues cost employers over $80 billion each year. Absenteeism, reduced productivity, and increased health care costs are just a few of the ways mental health issues cost employers money. Clearly, a healthy workplace won't prevent or reduce ALL mental health problems; however, why not take steps to help employees build mental strength so they can stay as healthy as possible? Amy will share 5 strategies you can apply right away to create a more caring and mentally healthy workplace today. Attendees will take away the following: -How to promote a work/life balance and a priority of wellness-Encourage openness about mental health and supportive dialogue at work-Tools and resources to reduce the stigma

Target Audience: General Length: 45-60 minutes or 90-minute program + workshop combo In a busy world surrounded by many demands, distractions and uncertainties there remains a strong and encouraging voice within each of us, Hope. Why not tap into that strength, inspiration, and inner power to drive your personal and professional life in a positive way? Did you know that a strong sense of hope is a leading factor in mental well-being, academic success, and productivity? And hopeful salespeople exceed sales quotas time and time again. Let’s learn how to apply hope to achieve goals, envision and plan for success, and get inspired to act daily with optimism and hope. As Christopher Reeve says, “Once you choose hope - Anything is possible.”Attendees Will Take Away The Following:-Gain specific strategies to identify what you want to achieve & how to reach goals.-How to lean into hope to be resilient, push through tough times, be more productive, and help others -Discover the ability to initiate & sustain the motivation to maximize these strategies.