Thu, Sep 10 | Dinerstein Reed Prokop Education Center

REPUTATION MANAGEMENT: A WINNING STRATEGY IN RESPONSE AND RECOVERY TO BAD REVIEWS

Houston Apartment Association; Avenues: Marketing Place
Registration is Closed
REPUTATION MANAGEMENT: A WINNING STRATEGY IN RESPONSE AND RECOVERY TO BAD REVIEWS

Time & Location

Sep 10, 2020, 8:30 AM
Dinerstein Reed Prokop Education Center, 4810 Westway Park Blvd, Houston, TX 77041, USA

About the Event

Reputation management is the hot buzz words right now in the industry. Attend this session to understand why managing a community’s positive reputation is crucial in marketing a real estate asset. With the continuing rise and use of rating and review sites, gain a clear understanding of how to respond effectively. Discover the best practices to turn around a series of negative comments and how to get customers to post positive comments and reviews. Amy will extend suggestions on how to turn around a tarnished reputation along with a step by step honest review of the customer service that is provided that may have led to the troubling reviews. You will not want to miss this session to gain a new set of tools and ideas to build a fan base full of residents and beyond!

Learning Points: Reputation Management: Defined / Fundamentals / Cause of the Rave and Rating surge / Examples of Reputation Recovery / Respond Strategy / Steps To Get Empowered / Secrets to Gain Positive Raving Reviews

Registration is Closed

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